Privacy Policy

1. Introduction

At Lumina Tutor, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.

By using Lumina Tutor, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Educational background and academic interests
• Payment information (processed securely through third-party providers)
• Profile information and preferences

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Log data including IP address, browser type, and access times
• Learning progress and performance data
• Communication records with tutors and support
• Device information and technical specifications

3. How We Use Your Information

We use the collected information for various purposes:

• Provide and maintain our educational services
• Personalize your learning experience
• Process payments and manage subscriptions
• Communicate with you about services and updates
• Improve our platform and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With tutors to facilitate educational services
• With service providers who assist in our operations
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through certified providers
• Regular backup and disaster recovery procedures

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability
• Object to certain processing activities

7. Children's Privacy

Our services are designed for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: